Engagement Models

Coherent Solutions operates under two primary engagement models depending on the goals of the customer and the nature of the work to be performed.

• The Dedicated Team engagement model is used in those situations where the customer has a steady stream of work it wishes to outsource and seeks to create a stable sourcing relationship for it. In this scenario customers benefit from Coherent’s expertise establishing and managing these globally distributed teams in a high quality/low risk manner and from Coherent’s integrated infrastructure and resource management.

  Coherent’s Dedicated Team model is designed to create a framework that ensures successful long-term relationships with customers. We build the team to the client’s specifications, establish a structure for governance, and provide ongoing service Delivery Management to ensure the team’s performance is high and is in alignment with the customer’s business priorities.

• The Project engagement model is used in those instances where the customer is looking to outsource a specific scope of work on a project basis.  In this scenario customer’s benefit from Coherent’s ability to deliver high quality solutions on time and on budget.

Over time customers frequently evolve between these engagement models  based on their unique circumstances.  At Coherent Solutions we know how to manage this evolution and transform our service delivery teams based on the customer’s business needs.