Software Engineering Success Stories | IT Case Studies

Custom Insurance Platform Development for a Supplemental Health Startup

Written by Admin | Nov 3, 2026, 10:40:59 AM

At a glance

A US startup selling supplemental health insurance came to Coherent Solutions with an idea and no software. Its founder wanted buyers to take only the coverage they needed, priced on the spot, with the policy document generated at the end of the session. Coherent designed the architecture, built the platform, and put it into production four months after kickoff. The single-API design it rested on later let the founder sell integration access to partners as a product of its own, which was not in the original plan and did not require a rebuild.

 

Client overview

The client is a US startup in supplemental health insurance, selling accident, critical illness, and gap coverage that sits alongside a primary health plan. The company runs lean. One owner makes the product decisions, a small circle handles the commercial side, and several hundred independent agents sell the policies. With few staff available to absorb manual work, the client wanted the platform to handle as much of the routine work as it could.