Regardless of the future for the Affordable Care Act (ACA), care managers are working tirelessly to enable ongoing, post-discharge, care plans to extend beyond the walls of the hospital. This is especially challenging when discharged patients have high levels of acuity and multiple, chronic conditions. These patients are lik...
Jay comes to his role with 30+ years of experience in technology with health care technology companies, cross-industry consulting firms, as well as with business intelligence and customer relationship management software and services companies. Jay holds a master’s degree (MBA) in business administration and a bachelor’s degree (BS) in business administration from Minnesota State University, Mankato.
In this blog I will address two areas of particular importance to consumers: 1) Inserting their own healthcare history and data into tables to help evaluate options; 2) Sharing their healthcare options and information with others -- such as college students sharing healthcare options with their parents who pay for it -- across...
Healthcare organizations are struggling to make information available to consumers, such as physician selection or comparing health plan options – given their own medical histories. But there is a gap between what consumers want and what most healthcare organizations can provide....
Consumers today are used to having easy access to reliable, understandable information for everything from retail shopping to telecom solutions to financial services. They expect to connect to their accounts and personal data anytime, anywhere via the medium of their choice, eg: a 24-hour phone line, a website or a mobile app....
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