Locations
- Bulgaria
- Lithuania
- Moldova
- Poland
- Romania
Company Background
Our client is a market leader in contact center robotic process automation (RPA). Their patented platform revolutionizes manual management processes, enabling contact centers across industries such as financial services, telecommunications, insurance, and healthcare to enhance efficiency, reduce costs, and boost employee engagement. With over 1 billion automated actions annually and over $140 million saved in the past two years, their technology improves agent engagement and delivers measurable ROI for their customers.
Project Description
The project focuses on designing, developing, and maintaining an enterprise SaaS application that leverages automation to enhance contact center efficiency and engagement. This involves implementing new features, optimizing performance, and ensuring the scalability of the platform. As a Software Engineer, you will design, develop, test, and maintain components of a complex enterprise SaaS application. Working collaboratively with team leads, software architects, and product managers, you will drive new functionality through the Software Development Life Cycle (SDLC). This role demands strong technical expertise, a deep understanding of SaaS and enterprise architecture concepts.
Technologies
- Angular 11
- JavaScript
- HTML5
- RESTful APIs
- MySQL
- Git
- CI/CD pipelines
- SaaS architecture principles
- Object-oriented programming concepts
What You'll Do
- Design, build, test, and maintain enterprise SaaS applications using Angular 11;
- Collaborate with the architecture team to deliver designs that align with business requirements;
- Break down user stories and ideas in collaboration with product managers;
- Research and recommend new technologies and frameworks to enhance the tech stack;
- Ensure application responsiveness, optimize performance, and maintain high-quality standards;
- Perform code reviews;
- Partner with the Sustaining Engineering team to troubleshoot and resolve production issues;
- Advocate for and implement CI/CD best practices;
- Adhere to company policies and procedures in all aspects of work;
Job Requirements
- 2+ years' commercial experience working with Angular 11, JavaScript, and HTML5;
- Knowledge of object-oriented programming, data structures, and RESTful concepts;
- Understanding of DBMS concepts, with familiarity in MySQL;
- Experience with Git for version control and familiarity with CI/CD concepts;
- Knowledge of SaaS and enterprise architecture principles;
- Strong analytical thinking and problem-solving skills;
- Excellent communication and collaboration abilities;
- Level of English - from Intermediate (spoken/written);
What Do We Offer
The global benefits package includes:
- Technical and non-technical training for professional and personal growth;
- Internal conferences and meetups to learn from industry experts;
- Support and mentorship from an experienced employee to help you professional grow and development;
- Internal startup incubator;
- Health insurance;
- English courses;
- Sports activities to promote a healthy lifestyle;
- Flexible work options, including remote and hybrid opportunities;
- Referral program for bringing in new talent;
- Work anniversary program and additional vacation days.