OS: Windows 10/11, Linux (Ubuntu), macOS, Windows Server 2019/2022;
Local Services: Active Directory, DNS, DHCP, Group Polices, Hyper-V, VMware vSphere, Failover clustering, Monitoring tools;
Cloud Services: Microsoft 365 (Exchange Online, SharePoint, Teams etc.), Microsoft Entra ID, Microsoft Intune, Jamf Pro;
Preferred Technologies
Mobile devices: Android, iOS;
Local Services: Microsoft SQL, IIS, WSUS, NPS, Certificate Authority, Backup tools, Endpoint Management solutions;
Cloud Services: Zscaler, Azure, AWS, Atlassian, Endpoint Protection and Data Loss Prevention solutions;
What You'll Do
Providing infrastructure and user support;
Take part in implementation of the IT solutions and systems;
Configuring/supporting servers and virtual machines;
Automating repetitive system administration jobs;
Follow for the security, information security policies and compliance processes;
Communication with providers of services, software, and hardware;
Documenting system changes;
Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed;
Perform other job tasks assigned to him / her by the management in relation to their competence and professional responsibilities;
Ability to be completely self-managed and independent; thoroughly check their own work;
Job Requirements
Minimum of 3 years working experience in IT;
Experience in Microsoft products, desktop and server support;
Ability to setup, diagnose and troubleshoot software and hardware issues;
Basic scripting skills;
Understanding and work experience of networking including VPNs;
Desire and ability to work as member of a large but close team;
Interpersonal Skills: self-motivated, creative, adaptable, analytical. Good communication and analytical skills. High attention to detail and desire for self-improvement;
Strong command of English and Russian Languages – verbal and written. Polish language – will be a big plus;