Locations

• Bulgaria
• Georgia
• Lithuania
• Mexico
• Moldova
• Poland
• Romania

Company Background

Our client is the market leader in contact center robotic process automation (RPA). Their patented platform automates manual management tasks in contact centers, improving agent engagement, customer experience, and operational efficiency across industries such as finance, telecommunications, insurance, and healthcare. With over 1 billion automated actions annually, the platform has saved customers more than $140 million in the last two years alone.

Project Description

You will support the automated deployment and infrastructure operations of a complex, data-driven, enterprise-scale RPA platform. You’ll join a high-performing technical team that collaborates closely with DevSecOps, QA, and development teams to manage software releases, infrastructure-as-code (IaC), and system reliability. You will be responsible for automating deployment pipelines, maintaining cloud-native infrastructure, and monitoring system health in multi-tenant, high-availability environments.

Technologies

• AWS
• Docker
• Ansible
• Jenkins
• Gerrit
• Maven
• Nexus
• Bitbucket
• Terraform
• Packer
• VictoriaMetrics
• Grafana
• Alertmanager
• Site24/7
• ELK (Filebeat, Logstash)
• Big5
• Cisco
• Linux
• Windows
• NIFI
• Flink
• Zookeeper
• MariaDB
• SQL Server clusters
• AWS RDS
• Kubernetes
• ElastiCache
• Hadoop
• Dremio
• Birst

What You'll Do

• Collaborate with the DevSecOps team to develop and maintain automated deployment pipelines and infrastructure as code solutions;

• Support deployment and lifecycle management of product releases, hotfixes, and service packs across various environments;

• Improve the scalability, efficiency, and reliability of CI/CD and deployment processes;

• Build and support monitoring, logging, and alerting tools to ensure system health (VictoriaMetrics, Grafana, Alertmanager, ELK);

• Work with development and QA teams to troubleshoot deployment issues in complex distributed systems;

• Maintain and document deployment procedures, infrastructure architecture, and operational workflows;

• Stay updated with emerging tools and best practices in DevOps and cloud technologies;

• Ensure all work complies with corporate policies and operational standards;

Job Requirements

• 3+ years of experience in a DevOps, SRE, or infrastructure automation role;

• Experience with cloud infrastructure (AWS);

• Hands-on knowledge of Docker, Kubernetes, and container orchestration;

• Scripting and automation skills using Python, Shell, or PowerShell;

• Proficiency with IaC tools like Terraform, Packer, and configuration management tools (Ansible, Puppet, or Chef);

• Knowledge of CI/CD pipelines (Jenkins, GitLab CI/CD, or CircleCI);

• Familiarity with monitoring and logging systems (e.g., ELK, Grafana, Alertmanager);

• Understanding of networking and security infrastructure (firewalls, VPN, proxies);

• Experience supporting data pipelines and large-scale processing tools (e.g., NIFI, Flink, Hadoop);

• Strong troubleshooting skills, attention to detail, and ability to work in fast-paced, production environments;

• Excellent team collaboration and communication skills;

• English proficiency at B1 level or higher (written and spoken);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.