A leading global fitness operator partnered with Coherent Solutions to transform fragmented, regionalized systems into a single, intelligent data platform. The vision was ambitious: the client needed to create a unified source of truth to accelerate decision making, enforce governance, and empower its markets with consistent, real-time insights.
Together, Coherent Solutions and the client modernized its data infrastructure on a scalable cloud foundation, automated pipelines, and introduced intuitive BI tools — replacing silos with synergy. The result is more than a platform; it’s the engine driving smarter decisions and seamless expansion across over 100 markets. With predictive analytics and AI-powered personalization on the horizon, the client is redefining what it means to operate as a data-driven global fitness leader.
At a glance
Client: One of the world’s largest and fastest-growing fitness franchises with thousands of clubs across continents.
Industry: Health, Fitness & Wellness
Challenge: Disconnected regional systems created inconsistent reporting, data silos, and slow, manual processes that stalled global expansion efforts.
Solution: Designed and deployed a centralized, cloud-native data platform with automated pipelines, unified KPIs, and secure, role-based access.
Outcome:
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200% improvement in reporting speed.
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Unified insights across over 100 markets.
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Foundation for consistent & scalable global operations.
Coherent’s role: End-to-end partnership to architect and implement a global data lake that enables expansion and continuous innovation.
Client overview
The client is a global fitness powerhouse with a mission to make healthy living accessible worldwide. With clubs operating in more than 100 markets, the brand has expanded rapidly by combining flexible franchise models with strong community engagement. As its network expanded, the client recognized that operating at scale required more process improvements. A unified, future-ready data foundation was essential to ensure decisions were consistent, timely, and growth-driven.
The challenge: Breaking down silos
Despite its global reach, the client faced a critical operational hurdle—data fragmentation. Each region operated independently, which often led to:
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Inconsistent reporting and duplicated efforts.
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Delayed insights due to manual processes.
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Data quality concerns with no central governance.
This model slowed decision making and made scaling into new markets difficult. To continue its rapid growth, the client needed an integrated data platform capable of unifying operations across its global network.
Our approach: Designing a global data lake
We collaborated closely with the client to design and deliver a scalable, cloud-based data platform. Our collaborative approach unfolded in three phases:
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The solution: A centralized, intelligent data platform
The platform developed by Coherent Solutions provided more than simple system consolidation — it created a powerful growth engine. Across teams, the client can leverage a variety of platform features, including:
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Data aggregation from membership systems, POS, and mobile apps into one repository.
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Pipeline automation to eliminate manual reporting delays.
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Enforced governance & standardized metrics for global consistency.
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Self-service analytics, providing teams with real-time insights anywhere in the world.
The impact: Speed, scale, and smarter decisions
With its new centralized data foundation, the client achieved measurable improvements in operational performance, which resulted in:
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200% faster reporting for proactive problem solving and enhanced decision making.
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Unified market insights to guide high-level business strategy.
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Improved data quality & governance to streamline operations and support a more agile business model.
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Seamless scalability for onboarding new regions.
Most importantly, the transformation positioned the client to leverage evolving technology and continue improving the member experience.
What’s next: AI-driven predictive intelligence
With its global data foundation in place, the client is preparing for the next stage of its digital transformation, integrating AI and predictive analytics into its daily operations. This next phase will focus on:
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Forecasting business performance across regions.
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Personalizing member experiences with data-driven insights.
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Driving smarter, faster decisions at every level of the organization.
The client’s ongoing transformation will center on using data insights to drive continuous innovation and long-term growth.
